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Returns & Exchange Policy

Returns

All items are non-refundable.  I don't accept returns, exchanges, or cancellations.  But please contact me if you have trouble with your order at sunandstonejewels@gmail.com

However, in order to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  This is only done on a case by case basis and under qualifying circumstances under the owners discretion.

Once an order has been marked "shipped" it is no longer eligible for a full return as I only take exchanges within 3 days of delivery date. I recommend reading the descriptions carefully before placing an order because the photos usually show how the piece(s) looks and how it can be paired with other necklaces.

Please contact me if you have any problems within 3 days of receiving your order, if you need to exchange your jewelry, it needs to be post-marked within 5 days of delivery date. Please send along with $7 to Sun & Stone Jewelry, Attn:  Returns and Exchanges, 728 Arcadia Circle, Huntsville, AL 35801